Privacy Policy
Last updated: July 2026
At COSRXPakistan.pk, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it and how it may be used when you visit our website or place an order.
Information We Collect
When you browse our website, contact us or place an order, we may collect:
- Your name, email address and phone number
- Billing and delivery address
- Order and payment-related details
- Messages, reviews or enquiries you submit
- Device, browser, IP address and website-usage information
We do not intentionally collect information that is not required to provide our services.
How We Use Your Information
We may use your information to:
- Process, confirm and deliver your orders
- Contact you regarding payments, delivery or order updates
- Respond to questions and customer-support requests
- Improve our website, products and shopping experience
- Prevent fraudulent transactions and website misuse
- Send promotional messages when you have agreed to receive them
You may unsubscribe from marketing emails at any time.
Payments
Payments may be processed through banks, payment gateways or other payment-service providers. COSRXPakistan.pk does not normally store complete debit or credit card information on its own systems.
Payment providers may process your information according to their own privacy policies.
Cookies and Analytics
Our website may use cookies and similar technologies to keep the website functioning, remember shopping-cart activity, understand visitor behaviour and improve website performance.
You may restrict cookies through your browser settings, although some website features may not work correctly afterward.
Sharing of Information
We may share necessary information with trusted service providers involved in operating our business, including:
- Courier and delivery companies
- Payment-service providers
- Website hosting and technical-support providers
- Analytics, advertising and communication platforms
We do not sell or rent your personal information to third parties.
Information may also be disclosed when reasonably required by law, legal proceedings or to protect our business, customers or website.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration or loss. However, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes and meet applicable legal or accounting requirements.
Your Choices
You may contact us to request correction or deletion of personal information held by us, subject to any information we must retain for legitimate business, legal or record-keeping purposes.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, security or content of third-party websites.
Children’s Privacy
Our website is intended for general shoppers and is not designed to knowingly collect personal information directly from children.
Changes to This Policy
We may update this Privacy Policy when our website, services or business practices change. The revised version will be published on this page with an updated date.
Contact Us
For privacy-related questions or requests, contact us at:
Email: Info@cosrxpakistan.pk
Phone: 0321-1401493
This policy is general website content and should be reviewed by a qualified local professional for requirements specific to your business.